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Read about: Clients Published work The challenge: To create and transform highly technical information that was to be accessed via the web by a broad cross-section of the community of mainly non-native English speakers. Excess information that was potentially alienating needed to be down-sized and made engaging, easily understood and exciting. The One2One solution: Short, sharp, powerful text that considered the needs of ESL readers without IT or networking knowledge. Return to top The challenge: To create and deliver courses that prepared full-time banking employees for The Institute of Banking exams in professional communication. The One2One solution: A detailed analysis of the target examinations and the needs of the learners resulted in courses that achieved a very high success rate. Return to top The challenge: To cohesively re-write a broad range of material sourced and written by every government ministry of the Brunei Government. The One2One solution: The Journey of Brunei's Economic Development was edited section by section with one point of contact at the Ministry of Finance to streamline communication channels. The material was supplied by a variety ESL writers therefore all the information was re-written to make it less technical as well as more consistent. Return to top The challenge: To design and deliver a communications course for Arabic speaking medical representatives who lacked the confidence to sell to English speaking medical professionals. The One2One solution: We designed a course which built up their self esteem and taught them the language and techniques of persuasion in English. Return to top The challenge: To teach English speaking skills to bank tellers who couldn't read in English. The One2One solution: Bank teller/cashier language was taught using pictograms rather than written dialogues. The challenge: To train twice the number of bank employees with minimum disruption to their work schedule. The One2One solution: A self-study distance-learning programme was created which allowed employees the freedom to study at their own pace and in their own time. Return to top The challenge: To design curriculum that would assist Japanese university students enrolled in an exchange student program gain entry-level positions in business or politics. The One2One solution: A reading-writing curriculum was designed and developed to meet the students' individual needs.
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